Runic Lab

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Privacy Policy

RUNIC LAB (hereinafter referred to as the “COMPANY”) is the owner of the website www.runiclab.com (hereinafter, the “Website”), with its registered address in Dubai, and email contact: info@runiclab.com. The COMPANY guarantees the protection of all personal data provided by the user on the Website and, in compliance with the provisions of Regulation (EU) 2016/679 of 27 April (General Data Protection Regulation – GDPR), informs you that:

All personal data provided to the COMPANY will be processed in accordance with GDPR and will be incorporated into a file created and maintained under the responsibility of the COMPANY.

Purpose

The data is collected for the following purposes:

  • Ensuring proper management of web design and SEO services requested.

  • Managing inquiries, complaints, or requests made by the user. For this purpose, the provided data will be those necessary for identification.

  • Processing of data obtained through cookies (see our Cookies Policy).

  • Monitoring the use of the website to detect and prevent fraudulent activity or unauthorized access.

  • Sending informational, commercial, and promotional communications related to our services by email, fax, or equivalent electronic communication means.

The processing of data does not include profiling for personalized advertising or traffic analysis on our website. No automated decisions are made based on profiles, except for fraud prevention and ad customization.

You may revoke your consent at any time, through each commercial or promotional communication you receive or by notifying the COMPANY by email at info@runiclab.com.

Data Retention

Personal data will be retained as long as necessary for the provision of the requested service, unless the user exercises their right of deletion. After that, the data will be kept until the end of the legally established retention period. Unless otherwise required by law, personal data will be deleted, blocked, or anonymized once they are no longer needed.

Legal Basis

The legal basis for data processing is the execution of the contracted service. For the sending of commercial or promotional communications, the processing is based on the consent requested from the user, and withdrawal of consent will not affect the execution of the contracted service.

Recipients

Personal data will not be used for any purposes other than those described above and will not be transferred to third parties except in cases of legal obligation or when necessary for the performance of the contracted service.

We ensure appropriate security measures are in place to prevent loss, unauthorized access, or manipulation of personal data, in accordance with the GDPR.

User Rights

Users have the right to access, rectify, delete, oppose, limit, or request the portability of their personal data, as well as revoke consent at any time. In certain circumstances, users may also request that the processing of their data be restricted, in which case we will only retain the data for the exercise or defense of legal claims.

To exercise these rights, users may send a signed request including identification documents either to our physical address in Dubai or to info@runiclab.com.

Users also have the right to lodge a complaint with the supervisory authority if they believe their data has been mishandled.

Consent

By submitting your data through our forms and checking the acceptance box, you consent to the automated processing of the personal data provided, including the sending of newsletters about our services.

Data Controller:

All data collected via electronic forms or via email, phone, or other means required for proper identification will be treated with strict confidentiality according to applicable legislation. Data will only be used for the purposes described and will not be shared with third parties unless legally required.